Shipping & Return Policy

Torrent® Suppressors  is licensed to transfer/sell suppressors, firearms and custom firearms only in accordance with Federal, State, and Local firearm laws. MADE IN THE USA in the Great State of Texas

In order to purchase Firearms or NFA items online:

You must be 18 or older to purchase long guns and 21 or older to purchase hand guns and NFA (suppressor) items. Check your local & state laws. You must complete the following steps listed below before we can process your order.

  1. YOU MUST Verify that the product you wish to purchase from “DEALER/RETAILER” meet your state, county, or city firearm laws.
  2. Once you have completed your firearm purchase online. You will receive an order confirmation e-mail.
  • If you do not receive an email order status update within two business days after placing your order, please give us a call at 281.750.6956 or email us at info@torrentsuppressors.com
  1. Find a local FFL (suppressor sales require a FFL with a Class 3 or SOT approval) that will accept the transfer of the suppressor or firearm for you. This can be your local Gun Shop, Pawn Shop, Gun Range or any other location that holds a current FFL and SOT and will help you with your transaction.
  • You can use the search function on the link below to view the list of FFL holders that are currently on file (we do not endorse or suggest the use of any FFL listed here).
  • Please make sure you write your name and order number or date of order on any correspondence you send us.
  • If you choose a FFL not on the above-mentioned link, have them e-mail, or mail a file copy of their FFL and SOT to us at info@torrentsuppressors.com
  1. Contact your FFL and tell them you would like to transfer a firearm or suppressor from “RETAILER” This transaction is solely between you and the FFL holder.
  2. Once your FFL holder receives your firearm or suppressor; you will need to pick it up.

RETURNS:

END USER: ALL SALES ARE FINAL End user may return for manufacturer’s warranty direct to Torrent ™ Suppressors, end user must call 281.750.6956 or email info@torrentsuppressors.com  and obtain an RMA Number and a Torrent® Suppressor Warranty claim form this will not be given verbally but will be emailed. All returns must have a tracking number and be sent with authorized signature required.  Send to Torrent ™ Suppressors staff at below address. It would be advisable to insure your return we are not responsible for lost or stolen items.

DEALER/RETALIER:

All DEALER/RETAILERS must electronic file Form 3 back to Manufacturer for return.

ALL DELAER RETURNS MUST BE IN UNOPENED UNFIRED CONDITION Only dealer may return for non-warranty.

Dealer returns, for manufacturer’s warranty, must call 281.750.6956 or email info@torrentsuppressors.com  and obtain an RMA Number and a Torrent® Suppressor Warranty claim form this will not be given verbally but will be emailed. All returns must have a tracking number and be sent with authorized signature required. To Torrent® Suppressors staff at below address. It would be advisable to insure your return we are not responsible for lost or stolen items.

DEALER /RETAILER

Torrent® Suppressors

Attn: Returns

12999 Murphy Rd.

Ste. M-16

Stafford, TX 77477

UNITED STATES

E-Mail to: info@torrentsuppressors.com

REPAIR POLICY

Should the suppressor require repair or modification, the owner should contact Torrent ®Suppressors either in writing or by telephone. Many problems can be handled without having to return the product. If it is determined that the product needs to be returned for repair or modification, contact Torrent® Suppressors customer service 281.750.6956 to obtain an RMA number and a Torrent®  Suppressor Warranty claim form.

DO NOT RETURN the suppressor to Torrent® Suppressors until you have contacted customer service.

If repairs are required due to a defect in manufacturing or materials, there will be no charge for repairs.

Subject to any restrictions set forth herein, Torrent® Suppressors agrees to replace and/or repair the item purchased. Provided all steps are taken and it is deemed necessary for an unlimited amount of time. This warranty covers repair, service, and replacement of damaged product caused by normal use, free of charge, only if performed at a Torrent ®Suppressors facility.

Should a suppressor require repair, the owner must contact Torrent® Suppressors and make arrangements to return the product. Customer must return damaged product with a legible copy of the approved ATF form 4 and a legibly written description of the problem, defect and/or malfunction on the appropriate company provided form. Please include in the written description the serial number of the product and the events leading up to the issue, including what ammunition has been used and any host weapons that have been used. This will be on the company provided form and MUST BE COMPLETED IN FULL OR Warranty is NULL AND VOID.

If Torrent® Suppressors determines, at its sole and absolute discretion, that a returned suppressor is not covered under this warranty, for any reason, you may purchase a placement product at 30% off the suggested retail price.

***Important: **** Upon arrival at your FFL, inspect your firearm to make certain that everything is acceptable before filling out the necessary paperwork. Once the transfer of the firearm is complete, the manufacturer’s warranty is then in effect and from that point on any complications with the firearm will need to be handled by the manufacturer.

STATES where restrictions apply:

Firearm Restrictions by State:

California              Handguns must be on Approved List. Assault weapons must be CA Approved.

Connecticut        No Semi-Auto Rifles.

Maryland               Firearms sales only to Class 01 FFL Dealer. Varying restrictions on Assault Weapons

Massachusetts                      No Handguns, Varying restrictions on Assault Weapons

New Jersey            Firearms sales only to Class 01 FFL Dealer. Varying restrictions on Assault Weapons

New York               No Assault Weapons, No Handguns (NYC)

Washington D.C.                No Firearms

Please check your local laws for restrictions BEFORE ordering suppressors and firearms.